Skip to main content | Site map

  • log-in or create an account

Customer Service

We are committed to providing superior customer service to all of our customers. For immediate answers to most of your questions, please visit our Frequently Asked Questions. 

Customer Service

RéVive Skincare

8 Greenway Plaza FL 7

Houston, TX 77046

Toll-Free: 1-866-986-7083

You may contact us via telephone at 1-866-986-7083 between the hours of 9:00 AM and 6:00 PM Eastern Time, Monday through Friday excluding holidays. 

You may contact us via email at contact_us@reviveskincare.com. We will do our best to respond to your email inquiries within 48 hours Monday through Friday, excluding holidays.

Shipping Options

We offer the following shipping methods:

  • Ground (Delivered by US Postal Service)
  • UPS 2nd Day Air (Air method)
  • UPS Next Day Air (Air method)

Returns & Exchanges

We will accept items for return or exchange within 45 days of purchase. Items will be refunded for the price shown on your receipt. Only items purchased are refunded. Shipping and handling costs will not be refunded. 

Please Note: Empty jars cannot be accepted for refund. 

Attn: RéVive Skincare 

Returns & Exchanges

8 Greenway Plaza FL 7

Houston, TX 77046

If you have any questions, please contact us at 1-866-986-7083.

Returns/Exchanges Restrictions

Only items purchased through reviveskincare.com may be accepted for a return or exchange. Items purchase from a store location will not be accepted for an exchange or refund. 

Damaged Shipments

If an item is broken or damaged in transit, please contact us within 30 days and we will send a replacement. Replacements will not be sent after 30 days. 

Order Shipment

Orders will be processed within 24 hours, Monday through Friday, excluding holidays. Express orders placed before 2:00 PM EST will ship out same day.

Product Pricing and Payment Information

We are required by law to apply sales tax to orders (including shipping & handling) for all states where we have a presence. 

The prices displayed on this web site are quoted in U.S. currency. Prices are subject to change at any time. A sales tax and shipping & handling charge will be determined by the ship-to address of the order and automatically added. 

We currently accept Visa, MasterCard, and American Express for payment online.

International Shipping

At this time, we do not ship outside of the United States of America. 

RéVive Updates

Sign up to receive the RéVive Newsletter, featuring new product updates as well as skin care tips and suggestions.